ORDER PROCESSING:
Please allow 3-5 days to process your order. Expect an email within an hour to let you know your order is on the way!
INTERNATIONAL SHIPPING:
We offer international shipping to the U.S, and Canada.
If you are outside of the U.S, and Canada. Please contact us, we would like to let you know how much it will be and if you are agree to shipping cost. We would like to ship our products to your home.
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipping option |
Estimated delivery time |
Price |
|
EMS |
2-3 days |
4900 yen |
|
Post Parcel - SAL |
3-6 days |
3850 yen |
|
Small Packet - Registered Airmail |
6-8 days |
2840 yen |
|
Post Parcel - Surface |
6-10 days |
2350 yen |
|
Small Packet - Registered SAL |
10-20 days |
1990 yen |
|
Small Packet - Surface |
1-2 months |
960 yen |
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Samurai
Express is not responsible for these charges if they are applied and are your responsibility as the customer.
REFUNDS,RETURNS AND EXCHANGES
We accept returns up to 10 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@samurai-express24.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info@samurai-express24.com